Privacy and Cookie Policy

General

Personal data is any kind of information that can, to some extent, be attributed to you. When you use our website, we collect and process a range of such information. This may happen, for example, when you access content or contact us via our contact form.

Security

We process your personal data securely and confidentially in accordance with applicable legislation, including the General Data Protection Regulation and the Danish Data Protection Act.

Your information will only be used for the purpose for which it was collected and will be deleted when that purpose has been fulfilled or is no longer relevant.

We have implemented technical and organisational measures to prevent your information from being accidentally or unlawfully deleted, published, lost, altered or accessed by unauthorised persons, misused or otherwise processed in violation of the law.

Purpose

The information is used to identify you as a user – and information you enter yourself when contacting us via our contact form is stored and may be used to respond to your message.

The information is stored for the period permitted by law, and we delete it when it is no longer necessary. The period depends on the nature of the information and the reason for storing it. It is therefore not possible to specify a general timeframe for when information is deleted.

We also use a number of third parties to store and process data. They process information solely on our behalf and may not use it for their own purposes.

Personal data such as name and email address etc. will only be disclosed if you consent to this. We only use data processors in the EU or in countries that can provide your information with adequate protection.

Access and complaints

You have the right to be informed about which personal data we process about you in a commonly used format (data portability). You may also object at any time to the use of your information. You can also withdraw your consent to the processing of information about you. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Requests can be sent to: tbk@falkronnekierkegaard.dk

If you wish to complain about our processing of your personal data, you can also contact the Danish Data Protection Agency.

Introduction

When you visit the Sankt Helene • Spa & Wellness Resort website, information about your visit is collected through cookies. The information is used to improve the website, remember your preferences and optimise the overall user experience.

What are cookies?

A cookie is a small text file stored on your computer, tablet or mobile phone when you visit the website. Cookies do not contain harmful code such as viruses.

How and why we use cookies

We use cookies for the following purposes:

• To remember your settings and preferences.
• To analyse traffic and behaviour on the website so that we can improve the user experience.
• To optimise the functionality of the website.